Returns & Exchanges

At VETCHY, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is completely risk-free and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bag.

• 3.
  Drop Off Package

  Affix the label to your parcel and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Refund or Credit

  After our quality team inspects the returned garments, your refund or store credit will be processed within 5-7 business days.